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13/03/2018 19:46
1 Zalety: ...

Wady: Qatar Airways advertises itself as a 5 * airline But It is an ABSOLUTE LIE !!! I have been flying with them for 10 years and I'm a part of the Privilege Club Program and unfortunately as it turns out the passengers do not have any rights or care in case of unexpected circumstances. Due to technical problems, my flight from Jakarta-Doha- Warsaw was delayed, so I was redirected to Brussels but Qatar Airways forgot to book me the further flight to Warsaw, which led to my 25 hours late arrival in Warsaw. My destination was Poznań, I had to change the ticket 3x and of course pay the extra costs. In Brussels, representatives of Qatar Airways told us that all costs associated with our travel will be compensated by Qatar Airways. After describing the events and sending them to the given address, I got the answer: ... Allow us to be a member of Jakarta, which is a non-EU member state, the European Regulation EC261 is not applicable, it does not apply to Non-European Carriers' flights to the European Union Regrettably, considering the circumstances of the flight delay, we are able to offer ... Siddhartha S Rajalingam It is very strange that flying to EUROPE this airline do not have to comply with EU low and passengers rights are not protected

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